Divisional Manager(External Applications Only -OPS 7 - DIV 39)
Cashbuild · Eastern Cape
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- Protect and grow market share and profitably within a Division in accordance to the Division and Company strategy.
Requirement
- Grade 12 with at least 5 five years retail management experience
- Valid Drivers license and must be able and willing to travel extensively
- Valid ID or valid work permit local
- Must have strong accounting skills
- Must be able to work under pressure
- Must be computer literate
- Must have strong leadership skills
- Must have strong administrative skills
- Must have own transport and cell phone
- Must have sound knowledge of OHSA
- Must have strong Human Resource skills
Key Performance Area: Strategic Management
- Develop, implement, and manage a strategic plan for the Division ensuring it is aligned with the overall Operations strategy and strategic initiatives
- Take immediate action on any non-compliance once identified.
Grow and Protect Market Share
- Grow transactions, sales and market share in the division as defined in the budget
- Achieve sales budgets and growth objectives
- Manage and promote the customer loyalty programmes and 3rd party credit
- Develop action plans to protect the markets where competitors are entering the markets.
- Ensure Store Business plans within the division are implemented and updated when required
Customer Service
- Manage the implementation and monitoring of the Customer Service strategy in the by store within the division
- Ensure an effective Delivery Service is maintained by store within the division as per company policy
- Grow and maintain VIC and charge card client base by store within the division
- Recommend Range improvements to suite the market by store within the division
Asset Control
- Manage and control shrinkage within by store within the division as per policy
- Protect Assets Cash, Stock and Fixed by store within the division
- Managing Debtors within by store within the division
- Analyze security requirements and recommend changes by store within the division.
- Ensure physical security measures by store within the division are implemented and maintained.
Business Trade Licenses Countries
- Ensure that all relevant Trade Licenses are up to date and renewed timeously, where applicable
Human Resource Management
- Manage manpower requirements by store within the division in line with the Company and Division strategy
- Ensure Succession Planning & Career pathing is in place by store within the division
- Ensure open communication / relations with the Store Employee Forum, management and staff.
- Ensure training & Development is in place by store within the division.
- Manage Employee Relations by store within the division
Maintaining Store Standards
- Conduct quarterly Divisional Manager checklists walks by store within the division
- Ensure implementation of agreed Action Plans PIP's where necessary by store within the division
- Monitor adherence of Company standard compliance by store within the division
- Ensure maintenance of housekeeping standards by store within the division
- Ensure merchandising policies and standards are adhered to by store within the division
- Ensure ready for business is implemented by store within the division
- Ensure lighting, store and racking is maintained in good condition by store within the division
Stock Management
- Ensure stock is ordered and received as per policy by store within the division
- Ensure that damage stock is cleared as per policy by store within the division
- Develop and implement Obsolete / deranged stock action plans as per policy by store within the division
- Manage the slow-moving stock as per policy by store within the division
- Develop and implement excess stock action plans as per policy by store within the division
Store Safety OHSA Standards
- Manage Safety aspects by store within the division in line with local OHSA and/or neighbouring Countries legislation:
- Ensure all required checklists are completed
- Ensure appointment of all OHSA representatives for the stores within the division as per OHSA Act or if required as per relevant country legislation
- Investigate, report and manage OHSA Incidents
Expense management
- Manage the Stores in the division to the Financial Model and benchmarks
- Maintenance of expenses in line with budget by store within the division
Insurance Claims Administration
- Report all incidents to the relevant insurer.
- Liaison with relevant insurer on the claim particulars and validity of the claim
- Submission of documentation to the relevant insurer.
Management of CB Way
- Implement and maintain controls and disciplines as per the CB Way by store within the division