Divisional Manager Communications (Post Level 1)
Bela-Bela Local Municipality · Limpopo
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Requirements
- Grade 12 plus a Bachelor's degree/ B Tech in Media Studies/Journalism/Public Relations /Communication or equivalent; Valld Code B Driver's License. Minimum of 5 years' relevant working experience.
Knowledge and Skills
- Proven experience in developing and implementing communication strategies. Strong knowledge of communication channels and best practices. Good managerial skills and excellent communication skills. Good presentation and report writing skills, Sound knowledge of the respective Communication media; Networking skills; Speech writing skills. Good knowledge of Customer Care environment with Call Centre Management.
Key Performance Area
- Manage Customer Care Call Centre, conduct Customer Satisfaction Survey; Develop and implement a strategic communications plan. Manage and oversee all internal and external communications. Develop and implement key messages for the municipality. Provide strategic communication support to the Mayor and Political Principals, including the research, drafting and coordination of speeches, addresses, presentations, media statements and official messages. Manage the municipality's website and social media platforms. Develop and implement communication campaigns. Manage stakeholder relations. Provide advice and support to senior management on communication matters. Ensure compliance with relevant legislation and regulations. Manage day to day activities of the division.