Dispatch Supervisor - JHB (Kew)

Reference: PE003838-MT-3

Our client, based in JHB (Kew), is seeking an experienced and hands-on Dispatch Supervisor to oversee the efficient receipt, checking, recording, and movement of incoming stock and materials. Duties & Responsibilities

Requirements

• Previous experience in a dispatch, warehouse, logistics or stock-control supervisory role.

• Strong understanding of dispatch, picking, packing and delivery processes.

• Experience working with stock, orders, invoices and dispatch documentation.

• Good computer literacy and experience with warehouse or inventory systems.

• Strong organisational and administrative abilities.

• Excellent attention to detail and accuracy.

• Ability to supervise and motivate a team.

• Strong communication and problem-solving skills.

• Ability to work under pressure and meet tight deadlines.

• Previous experience in promotional products, manufacturing, retail, branding or a related environment would be advantageous.

Responsibilities

• Supervise and coordinate the daily dispatch operation.

• Ensure customer orders are picked, checked, packed and dispatched accurately and on time.

• Verify products, quantities and order details against invoices, picking slips and dispatch documentation.

• Ensure all outgoing goods are correctly labelled, packaged and prepared for delivery or collection.

• Coordinate with production, warehouse, sales and logistics teams to ensure orders are ready for dispatch.

• Arrange and coordinate collections and deliveries with couriers, transport providers and customers.

• Maintain accurate dispatch records and documentation.

• Monitor and resolve discrepancies, shortages, damaged goods and incorrect orders.

• Ensure the dispatch area is organised, secure and maintained to operational standards.

• Supervise and allocate daily responsibilities to dispatch staff.

• Monitor team productivity, accuracy and adherence to deadlines.

• Assist with stock counts and investigate stock or order discrepancies.

• Ensure all dispatch procedures comply with company policies, health and safety requirements and quality standards.

• Identify opportunities to improve dispatch processes, turnaround times and service levels.

Please note that if you do not receive a response within two weeks of applying, please consider your application unsuccessful. Package & Remuneration

Monthly