Dispatch Clerk and Marketing Support/ Dispatch Klerk en Bermarkingsondersteuner(AD 61)

Introduction/ Inleiding

Our client is a respected company in the motor industry. They focus on delivering excellent services and products while maintaining a strong relationship with clients. Their goal is to enhance customer satisfaction through effective dispatch, logistics, and marketing strategies.

LOCATION: Potgietersrus/Mokopane

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Ons kliënt is 'n gerespekteerde maatskappy in die motorbedryf. Hulle fokus op die lewering van uitstekende dienste en produkte terwyl hulle 'n sterk verhouding met hul kliënte behou. Hul doel is om klanttevredenheid te verbeter deur effektiewe versending, logistiek, en bemarkingsstrategieë.

LIGGING:   Potgietersrus/Mokopane

Key Responsibilities/ Hoofverantwoordelikhede

Dispatch & Logistics

Prepare, check, and dispatch customer orders accurately and timeously.

Verify stock against invoices and delivery notes before dispatch.

Coordinate daily delivery schedules with drivers and warehouse staff.

Ensure correct labelling, documentation, and proof of delivery processes.

Follow up on outstanding deliveries and resolve dispatch-related queries.

Maintain accurate dispatch records and filing systems.

Assist with stock control, stock counts, and general warehouse duties.

Ensure loading and offloading is done safely and according to company procedures.

Stock & Administrative Duties

Capture dispatch information on the system accurately.

Report damaged, missing, or incorrect stock immediately.

Liaise with sales staff regarding order readiness and customer collections.

Maintain cleanliness and organisation of the dispatch area.

Light Social Media Assistance

Assist with taking photos of new stock, promotions, and in-store displays.

Post approved content on company social media platforms (e.g., Facebook).

Respond to basic customer queries on social media under management guidance.

Share promotional specials and marketing campaigns as instructed.

Support in maintaining a positive online presence for the store.

General Duties

Provide friendly and professional customer service at all times.

Support other departments when operationally required.

Adhere to company policies, procedures, and safety regulations.

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Versending & Logistiek

Berei, kontroleer en versend kliëntbestellings akkuraat en betyds.

Verifieer voorraad teen fakture en afleweringsnote voor versending.

Koördineer daaglikse afleweringskedules met bestuurders en werkswinkelpersoneel.

Verseker die regte etikettering, dokumentasie en afleweringsbewysprosedures.

Volg uitstaande aflewerings op en los versendingsverwante navrae op.

Handhaaf akkurate versendingsrekords en lêerstelsels.

Help met voorraadbeheer, voorraadopnames en algemene werkswinkel take.

Verseker dat laai en aflaai veilig gedoen word volgens maatskappyprosedures.

Voorraad- en Administratiewe Take

Voer versendingsinligting akkuraat in die sisteem in.

Meld beskadigde, ontbrekende of verkeerde voorraad dadelik.

Kommunikeer met verkoops personeel oor bestellings wat gereed is en kliëntversamelings.

Handhaaf netheid en organisasie van die versendingsarea.

Ligte Sosiale Media Bemarking

Help met die neem van foto's van nuwe voorraad, promosies en winkeluitstallings.

"Post" goedgekeurde inhoud op die maatskappy se sosiale media platforms (bv. Facebook).

Beantwoord basiese kliëntnavrae op sosiale media onder bestuur se leiding.

Deel promosionele spesiale aanbiedings en bemarkingsveldtogte soos opdrag.

Ondersteun die handhawing van 'n positiewe aanlyn-teenwoordigheid vir die winkel.

Algemene Take

Verskaf vriendelike en professionele kliëntediens te alle tye.

Ondersteun ander afdelings wanneer operasioneel vereis.

Volg maatskappybeleide, prosedures en veiligheidsregulasies na.

Minimum Requirements/ Minimum Vereistes

Standard 8

Proficiency in Canva and MS Excel.

• 2+ years' experience in a relevant field

Strong administrative skills.

Experience in dispatch, logistics, and administration is a bonus.

Must be a team player, with the ability to manage multiple tasks simultaneously.

Ability to handle fast-paced and high-pressure environments.

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Standerd 8

Vaardig in Canva en Ms Excel.

• 2+ jaar ervaring in soortgelyke rol

Sterk administratiewe vaardighede.

Ervaring in versending, logistiek en administrasie is 'n bonus.

• Moet 'n span speler wees, met die vermoë om verskeie take gelyktydig te bestuur.

Vermoë om vinnig en onder druk te werk.

Salary/ Salaris

R13 500 p/m