Dispatch and Receiving Manager

Dixie Recruitment · Richards Bay, KwaZulu-Natal

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Job Description

Are you ready to lead a crucial logistics operation within a dynamic food safety environment, ensuring seamless supply chain flow from inbound deliveries to dispatch? Our client, a reputable organization operating at the intersection of logistics, production, retail, and wholesale sectors, is seeking a dedicated Dispatch and Receiving Manager to oversee their KwaZulu-Natal facilities.

What You'll Do

Plan and supervise all inbound deliveries, including carcasses, primals, packaging, and dry goods, ensuring compliance with quality standards.
Verify quantities, grades, temperatures, certificates, and supplier paperwork against purchase orders.
Reject or quarantine non-conforming stock, raising discrepancies with procurement and suppliers.
Label, batch, and store products correctly, maintaining cold chain integrity and accurate records for traceability.
Build daily pick lists and supervise picking, packing, weighing, and loading processes.
Coordinate delivery schedules, resolve issues with late or incomplete loads, and manage documentation such as delivery notes and proof of delivery.
Prioritize retail and production needs, manage stock counts, and investigate shrinkage, short-dates, and temperature excursions.
Work closely with production on yield and movement of by-products to optimise resources.
Enforce FIFO/FEFO, monitor equipment like fridges and freezers, and escalate failures promptly.
Apply HACCP standards, support audits, and ensure compliance with legal labelling and allergen regulations.
Lead and motivate receiving and dispatch staff, manage rosters, train, and evaluate performance.
Liaise with stakeholders across retail, production, sales, procurement, and accounts to ensure smooth operations.
Continuously improve layouts, SOPs, and KPIs such as on-time dispatch and stock accuracy.

Minimum of 3 years' experience in logistics, preferably within the food industry.
Strong understanding of temperature control, FIFO/FEFO, and food safety principles.
Proficient with purchase orders, delivery notes, stock systems, and basic Excel/ERP skills.
Proven leadership skills in managing small teams in a fast-paced, physical environment.
Excellent numeracy, attention to detail, and problem-solving abilities.
Experience with inventory management, ERP systems, and stock control.