Digital Communications Coordinator I (CRM)
Clicks Group · Cape Town, Western Cape
Stop applying one at a time.
JobAlertsZA auto-applies to South African jobs like this one for you, overnight. Upload your CV once — we do the applying.
Start free — we apply for you →Introduction
- We are looking to recruit a junior Digital Communications Coordinator to work within the Digital Marketing Team. This role will report into the Digital Communications Manager and be based at Clicks Head Office in Cape Town.
Job description
Job Purpose
- To assist in implementing compelling digital communications initiatives to diverse audiences, coordinates and supports the digital presence and collaborate within and across departments to fulfil digital communications strategy.
Job Objectives
- To brief, build and update digital communication.
- To ensure communication content is accurate and up to date.
- To utilise best practice and emerging digital communications tools while being aligned with internal processes.
- To coordinate, brief, edit, build, maintain and deploy campaigns Email/SMS/App notifications/Pop-up/WhatsApp.
- To ensure prior approvals are received and the Deployment calendar is being adhered to.
- To assist to analyse and report on digital communication initiatives and performance.
Minimum requirements
Job related knowledge
- Digital marketing principles, practices and global trends applied
- Digital communication platforms and tools expert
- Copywriting and editing expert
- Communication strategies and best practice expert
Job related skills
Essential
- Innovative thinking and creative communication ideas and opportunities intermediate
- Maintaining relationships intermediate
- Analytical skills BI, reporting and drawing insights from data proficient
- Effective communication advanced
- Manging complexity proficient
- Content creation and management advanced
- Communication advanced
Desirable
- Advanced data analytics / data science
- Proficiency with publishing, content development, video and photo editing tools, digital media formats and HTML
Job experience
Essential
- Minimum of 2 years' experience in marketing desirable in retail/FMCG marketing, with at least 1 years' experience in digital communications.
- Minimum of 1 years' experience using digital communications and social media management tools.
Desirable
- 3 years' experience in marketing desirable in retail/FMCG marketing, with 1 years in digital communications.
Education
- Essential : National Diploma in Marketing, Communication or relevant discipline
- Desirable : Bachelor of Commerce degree or relevant discipline, e.g. Marketing
Essential Competencies
- Working with People
- Presenting and Communicating Information
- Writing and Reporting
- Applying Expertise and Technology
- Planning and Organising
- Delivering Results & Meeting Customer Expectations
- Adapting and Responding to Change
- Achieving Personal Work Goals and Objectives
Apply by: 17 September 2026