Deputy Director: Transactions Services

Minimum Requirements

• Matric/Grade 12 plus Degree in Human Resources Management, Human Resources Development, Business Administration, Public Administration, Public Finance, Taxation, Payroll Management or equivalent;
• 8 years or more' relevant experience in Payroll Management, Field Services with at least three 3 years at a management level, or Human Resources Management, supported by appropriate SAP HCM expertise. The incumbent must be proficient in working on, and leading a team whose daily operations are performed on the SAP R/3 system;
• Code 8 Driver's license.

Primary Function

• The Deputy Director: Transactions Services is responsible for providing strategic leadership, governance, and operational oversight of the organisation's payroll and high-volume transactional services. The role ensures the accurate, timely, compliant, and cost-effective delivery of payroll and related employee transactions, while driving continuous improvement, system optimisation, and strong internal controls. Leads the end-to-end payroll and transactional management function, ensuring alignment with legislative requirements, financial controls, organisational policies, and service delivery standards. The Deputy Director: Transactions Services acts as a key advisor to senior leadership on payroll risk, workforce cost management, and service performance, while fostering a culture of accountability, customer focus, and operational excellence.

Key Performance Areas

• Manage, monitor and manage all aspects of the payroll function;
• Ensuring a clean Audit;
• Manage and control the professional, technical and operational outcomes related to transactions on the HCM SAP system;
• Collate and prepare qualitative and quantitative information for inclusion into specific statutory reports
• Ensure Planning and Development Analysis;
• Manage and coach staff in the Unit to ensure that all staff meet the department's objectives
• in line with broader organizational objectives and requirements;
• Manage and monitor assets and resource of the Directorate;
• Control, consolidate, analyse and submit various reliable reports;
• Practice good governance and management of risk.