Dental Receptionist | Rosebank/bedfordview, Jhb

A busy, modern Dental Practice with branches in Rosebank and Bedfordview is seeking an experienced, professional, and highly organised Dental Receptionist to join their dynamic team as soon as possible. The successful candidate will be based primarily at the Rosebank branch, with Thursdays and Saturdays spent at the Bedfordview practice.

The ideal candidate will have previous dental reception experience, excellent patient communication skills, and the ability to manage a busy reception efficiently within a fast-paced practice environment. Experience with preparing treatment quotations, dental billing, and medical aid claims is essential. The practice is seeking someone polished, professionally presented, and confident in dealing with patients. A candidate who carries themselves well, communicates professionally, takes pride in their work, and contributes positively to the overall patient experience would be highly suited to this role.

Minimum Requirements

Previous dental reception experience is essential

Computer literate and confident working with dental practice management software

Experience preparing treatment quotations and discussing treatment costs with patients

Working knowledge of dental procedure codes, billing systems, invoicing, and medical aid claim submissions

Highly organised with excellent attention to detail

Well-spoken with excellent communication and interpersonal skills

Professional appearance and a positive, friendly attitude

Looking for long-term employment with loyalty and commitment

Strong administrative, organisational, and patient service skills

Ability to multitask and remain calm under pressure in a busy practice

Duties and Responsibilities

Welcoming and assisting patients in a professional, friendly, and compassionate manner

Managing appointments, diaries, and patient bookings for multiple practitioners

Answering telephone calls, emails, and patient enquiries promptly and professionally

Registering new patients and maintaining accurate patient records

Preparing treatment quotations and explaining treatment costs to patients where required

Capturing dental procedure codes accurately on the practice management system

Processing billing, invoicing, patient payments, and medical aid claims

Liaising with dentists, dental assistants, and the clinical team to ensure the smooth running of the practice

Following up on outstanding treatment plans, quotations, accounts, and patient enquiries

Performing general reception and administrative duties

Maintaining a professional, welcoming, and efficie

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