Dental Receptionist - Panorama, Cape Town
The Ideal Crew · Panorama · R10000
Posted 28 July 2026
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Please do NOT apply if
You do not live in the area
You do not have experience as a Dental / Medical receptionist
Duties & Responsibilities
- Patient Experience: Greeting and assisting patients in a professional and friendly manner, answering incoming calls, managing inquiries, and managing the waiting area.
- Scheduling: Scheduling, cancelling, and rescheduling appointments for doctors.
- Administrative Tasks: Registering new patients, scanning, filing, updating patient records, and managing email/correspondence.
- Billing & Finance: Collecting payments, issuing receipts, processing insurance claims, and managing patient accounts.
Desired Experience & Qualification
- Education: Matric required; associate’s degree or administrative certification is a plus.
- Experience: Minimum of 2 years' administrative experience, particularly in a medical / Dental (advantageous) or customer-facing role.
- Technical Skills: Proficiency in MS Office (e.g., Word, Excel), excellent organizational and multitasking abilities.
- Soft Skills: Strong communication (verbal and written), multitasking abilities, empathy, attention to detail, and a professional demeanor.
- Knowledge: Understanding of medical terminology and medical office procedures, high attention to detail and accuracy.
Working Conditions
- Often requires sitting for long periods, answering multiple phone lines, and interacting with patients in a high-stress environment.
- Must maintain a calm, organized, and professional demeanor, especially during busy times.
- One Saturday a month - 08h00 to 13h00
Package & Remuneration
R10 000