Debtors & Sales Administrator
Job Placements · Bo-Kaap, Western Cape
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Start free — we apply for you →DEBTORS & SALES ADMINISTRATOR
Lansdowne, Cape Town | R12,000 – R15,000 per month
RecruitSmith is recruiting on behalf of an established organisation in Lansdowne for an experienced Debtors & Sales Administrator to join their team.
The successful candidate will be responsible for maintaining the debtors’ book, driving collections, managing customer accounts and providing sales administration support to key corporate customers.
This is an excellent opportunity for an organised, financially astute professional who is confident dealing with customers, managing collections and working to strict month-end deadlines.
KEY RESPONSIBILITIES
Debtors & Collections
Manage and maintain the debtors’ book and ensure outstanding accounts are followed up.
Conduct debt collection in line with company procedures and collection targets.
Prepare, distribute and follow up on monthly customer statements.
Prepare monthly reconciliations of outstanding debtor accounts.
Monitor and update the DNS/block list according to company policies.
Follow up on customer payments and provide supporting documentation where required.
Assist with the daily capturing of customer receipts.
Process credit requests relating to returned stock.
Process approved journals relating to damaged stock and shortages.
Maintain accurate debtor information and records.
Sales Administration
Assist with customer order processing and administration.
Track and monitor monthly customer spend against budgets.
Liaise with stores regarding orders and order changes.
Manage corporate customer orders and debtor packs.
Process and distribute invoices and credit notes.
Handle ad hoc customer and order-processing requirements.
Customer Service
Respond professionally to customer queries, needs and complaints.
Record and manage corporate customer complaints.
Build and maintain positive relationships with customers and internal stakeholders.
Reception & General Administration
Assist with reception duties during designated morning hours.
Provide general administrative support and assist with ad hoc requirements.
MINIMUM REQUIREMENTS
Matric / Grade 12 or NQF equivalent.
Mathematics or Accounting as Grade 12 subjects.
3–5 years' experience in debt collection within a corporate environment.
Experience dealing with large retail/corporate customers is highly advantageous.
Previous exposure to customers such as
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