Debtors Manager / Office Manager

Duties & Responsibilities Debtors Management

• Manage the full debtors book, including invoicing, payment allocations and account reconciliations using Sage Pastel. • Monitor age analysis and follow up on outstanding payments through calls, emails and account statements. • Negotiate payment arrangements with clients and escalate long-outstanding accounts where necessary. • Issue monthly client statements and resolve billing and account queries. • Monitor collections, overdue balances and debtors' days, providing regular reports to management. Accounting & Financial Administration

• Capture financial transactions and assist with bank reconciliations using Sage Pastel. • Provide support with creditors processing and month-end procedures. • Maintain accurate financial records and prepare supporting documentation for the accounting and audit teams. Payroll Administration

• Assist with monthly payroll processing for external clients. • Prepare and submit relevant statutory returns, including PAYE, UIF and SDL. • Prepare and distribute payslips and assist with payroll-related queries. • Maintain accurate payroll records and ensure deadlines are met. Office Management & Administration

• Oversee the day-to-day running of the office and ensure that administrative operations run smoothly. • Manage office supplies, service providers and general office requirements. • Provide administrative and secretarial support to the Director, including diary management, correspondence and meeting coordination. • Maintain client files, company records and general office documentation. • Handle client and visitor enquiries professionally. • Identify and resolve routine operational issues proactively. General HR Administration

• Maintain employee records, leave registers and employment contracts.
• Coordinate onboarding documentation for new employees.
• Assist with general HR administration and related documentation.

Requirements

• Matric (Grade 12). • Minimum of 2 years' experience in debtors management . • Proven working experience with Sage Pastel is essential. • Previous experience managing collections, age analysis and outstanding accounts. • Experience in office administration or office management. • Payroll processing experience, including statutory submissions to SARS, will be advantageous. • Good knowledge of Microsoft Office, particularly Excel and Outlook. • Strong numerical, analytical and reconciliation skills. • Excellent organisational skills and attention to detail. • Strong communication and client liaison skills. • Ability to work independently, manage deadlines and handle confidential information professionally. • Fluent in English and Afrikaans, both written and spoken. Advantageous:

• A bookkeeping or accounting qualification.
• Previous experience in an accounting, auditing or financial services environment.
• Experience with payroll systems such as Sage VIP, Pastel Payroll or SimplePay.
• Exposure to HR administration and basic labour legislation.