Debtors Clerk/Collector (Retail)
AtripleA recruitment & temps · Pretoria, Gauteng
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Start free — we apply for you →Our client in the Retail Industry is looking to hire a Debtors Clerk/ Collector
Responsibilities for Debtors Clerk • Maintains routine and accurate bookkeeping • Keeps records of payments made • Determines which accounts are overdue • Contacts companies who owe money in writing or by telephone to recover the outstanding balance • Makes follow-up calls
Responsibilities for Debt Collector
Utilize various tracing techniques and strategies to collect personal information of customers with outstanding debts Contact customers with balances and negotiate payment terms and schedules Minimize objections for payment and suggest available customer-friendly payment options Negotiate extended payment plans and the best course of action for customers seeking to avoid further debts Use software to keep detailed notes regarding conversations with customers and outcomes Offer clients several payment options and arrange for the prompt repayment of balances Communicate with management and other team members about methods and strategies to ensure a positive rate of customers agreeing to repay their debts • In non-payment cases, makes the decision to 'hand over' to lawyers for collection then
Qualifications
Matric 1-3 years of experience preferred Excellent communication and negotiation skills Successful completion of the Professional Debt Collector Certification (ACA) is strongly preferred Ability to positively connect with clients and encourage them to make payments toward debts owed Time management skills are essential to complete all required client calls daily Experience meeting retention and negotiation sales goals Basic computer software skills and the ability to work within relevant data spreadsheets Ability to work well in a fast-paced environment Attention to detail and the ability to reason and think quickly is essential for negotiating effectively
Send your CV and latest pay slip to raca@aaaa.co.za
ATripleA Recruitment and Temps
www.aaaa.co.za
# ATripleA # recruitment # vacancy # Debtors# Clerk# Collector