Debtors Administrator
Excellerate JHI · Gauteng
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- We are seeking a skilled and experienced Debtors Administrator to manage the collection of clients' rentals to ensure healthy cash flow and control of all debtors' accounts. Maintain good long-term customer and client manager relationships.
What you will bring
Inherent requirements for the position non-negotiable
- Matric with Accountancy as a subject
- Strong technical background and skills.
- At least 2 years' relevant experience in rent collection
- Computer literacy MS Office
- Additional demonstrable requirements:
- Administration Skills
What you will be doing
Financial Management & Allocations
- Process bank allocations and journals to correct payments.
- Investigate, report, and resolve credit balances.
- Compile monthly disbursement packs, including invoices, adjustments, and utility schedules.
- Balance daily cashflow of incoming/outgoing payments and process landlord payments when required.
Arrears & Collections
- Conduct telephonic and email collections, updating arrears reports with action plans.
- Issue internal Final Demand Letters and liaise with attorneys for landlord-directed legal action.
- Recommend summons/legal proceedings and follow up on attorney accounts.
- Negotiate payment plans and acknowledgements of debt with tenants.
Tenant & Legal Liaison
- Manage deposit refunds and interest reversals where applicable.
- Process legal invoices, recover costs from tenant accounts, and ensure timely payments to attorneys.
- Maintain accurate tenant master data addresses, contacts, etc. in SAP.
Utilities & Reporting
- Upload consumption slips to portals before statement runs.
- Reconcile utility charges against DA Metering schedules and adjust pre-billing reports.
- Manage diesel recoveries, including journal processing and coordination with finance.
- Ensure tenant statements and utility advices are distributed promptly.
Turnover & Compliance Reporting
- Collect monthly tenant turnover figures and compile schedules for landlord packs and EXCO submissions.
- Prepare weekly arrears and landlord reports, ensuring deadlines are met.