Debtors Administrator â?? Finance

Minimum Requirements

• Minimum 3 years' relevant experience as a Debtors Administrator, Creditors/Debtors Clerk or similar finance role.
• Proven experience managing debtor accounts and outstanding balances .
• Strong knowledge of debt collection procedures, account reconciliations and payment follow-ups .
• Experience with age analysis and monitoring outstanding accounts .
• Ability to contact customers regarding overdue accounts and negotiate suitable payment arrangements where required.
• Experience identifying and resolving account discrepancies and payment queries .
• Strong numerical and administrative skills with a high level of accuracy and attention to detail .
• Proficient in Microsoft Office, particularly Excel .
• Experience working on accounting or ERP systems such as SAP, Pastel, QuickBooks or similar.
• Excellent communication and negotiation skills .
• Ability to work independently, prioritise tasks and meet deadlines in a fast-paced environment.
• A relevant qualification in Finance, Accounting, Bookkeeping or a related field will be advantageous.
• Previous experience within the printing, manufacturing, commercial services or a similar industry will be advantageous.

Roles & Responsibilities: Debtors Administration & Account Management

• Manage and maintain an assigned portfolio of debtor accounts , ensuring records are accurate and up to date. • Monitor outstanding balances and ensure accounts are followed up within agreed payment terms. • Conduct regular age analysis and identify overdue and high-risk accounts. • Allocate and accurately capture customer payments against the relevant accounts. • Reconcile debtor accounts and investigate outstanding balances, discrepancies and unidentified payments. • Maintain accurate records of all customer communication, payment arrangements and collection activities. • Ensure all debtor-related documentation is properly maintained and filed. Collections & Customer Liaison

• Contact customers regarding outstanding and overdue accounts .
• Follow up consistently on promised payments and ensure payment commitments are honoured.
• Negotiate appropriate payment arrangements with customers where required.
• Escalate long-outstanding or problematic accounts to management when necessary.
• Build and maintain professional relationships with customers while ensuring effective debt collection.
• Respond to and resolve customer queries relating to invoices, payments and ac

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