Debtors / Admin Clerk

Qualification

• Matric / Senior Certificate • Relevant qualification in finance Requirements

• Valid drivers license • Minimum of 3 years working experience in a debtors, accounts receivable, credit control or similar finance environment; • Experience in a debtors and administrative environment; • Experience in managing and collecting an allocated debtors book; • Experience on Pastel Evolution software will be an advantage; • Experience on an ERP System an advantage; • Telephone collections experience; • Good working knowledge of Excel; • Good reconciliation and numerical skills; • Credit management qualification an advantage. • Have a strong work-ethic; • You are expected to always conduct yourself in a professional manner and use discretion in your dealings with customers, management, staff, and external organizations with whom you will interact; • Maintain the company's desired level of confidentiality in respect of all aspects of this position; • Ensure utmost integrity and honesty in all interactions with your colleagues, management, and the company's customers; • Understand the concept of responsibility to mean "taking ownership of" and be prepared to personally see through to the end any task assigned; • High attention to detail; • Ability to accurately follow instructions; • Excellent telephone & email manner; • A positive, team-player attitude; • Planning and organizing including time management; • Excellent interpersonal skills; • The ability to multi-task and achieve set goals; • Strong motivation to succeed; • Communicate effectively, both verbally and in writing; • Able to challenge themselves and meet all deadlines and targets for the department Duties

• Take responsibility for the day-to-day management and collection of the debtors book for an allocated company branch;
• Proactive collection and continuous follow up on all outstanding balances for the allocated company branch;
• Contact customers telephonically and by email to obtain payment commitments and resolve outstanding matters;
• Process new customer credit applications for the allocated company branch, ensuring all required supporting documentation is complete before submission for credit vetting;
• Monitor customer credit limits and payment terms as per procedure and escalate exceptions to the Credit Manager;
• Escalate overdue, high-risk or problematic accounts to the Credit Manager and follow the debtors order hold procedure as required;
• Maintain accurate customer master data and supporting documentation and assist with opening/closing customer accounts as per procedure;
• Process and allocate payments received on the manufacturing system as applicable;
• Email monthly statements, invoices, delivery notes and credit not

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