Dealer & Product Development Coordinator East Rand
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Dealer Compliance & Standards
- Manage and oversee dealer development and upgrade rollout plans
- Ensure all facility signage, layout plans, and visibility elements align with brand corporate identity standards and compliance guidelines
- Develop and maintain dealer compliance scorecards
- Identify, categorise, and prioritise dealer compliance gaps
- Issue, monitor, and follow up on corrective action plans
- Oversee updates and developments related to customer facility requirements from marketing and other departments
- Liaise with dealer teams and external contractors regarding facility and compliance projects
- Prepare and distribute dealer auditing reports
- Monitor project pipeline completeness and implementation progress
- Coordinate effective time management arrangements for projects and dealer visits
- Monitor dealer status in alignment with sales department and network management requirements
- Conduct regular visits to dealer sites across the full dealer network, including cross-border operations
Sales Training – New Vehicles
- Develop and maintain annual dealer sales training plans, including product and sales orientation schedules
- Develop comprehensive training content and manuals aligned with market research and competitor analysis
- Coordinate with outsourced training providers to ensure:
- Product accuracy and segment suitability
- Competitive positioning alignment and key unique selling points
- Effective sales and customer engagement orientation
- Ensure training quality, attendance tracking, and certification management
- Coordinate cross-departmental information for training content development
- Coordinate and manage training completion awards and certifications
- Ensure accurate attendance records are maintained
- Implement post-training assessments to evaluate training effectiveness
- Maintain dealer sales certification registers
- Monitor training effectiveness indicators including conversion support, positioning confidence, and margin discipline
- Ensure compliance-driven capability gaps are addressed through structured training interventions
Product Research & Development
- Conduct industry-standard product comparison reports for training and product alignment purposes
- Perform in-depth market assessments across various product ranges and segments
- Compile pricing and transactional reports analysing competitor activity and market positioning
- Conduct competitor product range and segment analysis
- Analyse competitor financial offerings and deal structures
- Monitor customer database zoning and reporting activities
- Provide product alignment feedback to internal training and product departments
Minimum Requirements
Qualifications & Experience
- Degree or equivalent qualification
- 5–8 years' experience within the automotive or commercial vehicle industry
- Automotive sector training background is essential
- Dealer network exposure is essential
- Experience in training coordination or standards compliance preferred
- Experience within the commercial vehicle sector and product research methodologies
- Travel experience including local, cross-border, and international travel
- Valid Code 8 driver's licence
- Strong analytical and problem-solving capabilities
- Excellent communication and organisational skills
- Ability to read and write in English
- Strong interpersonal and stakeholder management abilities
- Team player with a confident and proactive approach
- Ability to anticipate operational issues and business requirements proactively