Deal Desk Analyst

Your day at NTT DATA

• The Deal Desk Analyst is a seasoned subject matter expert, responsible for acting as a trusted advisor to the sales and technical delivery teams.
• This role works as the primary point of contact amongst various business areas and constructs how non-standard deals should work.
• The Deal Desk Analyst typically makes sure that deals are correctly constructed, guides teams to best pricing to maximize revenue, and addresses the complex details involved in a non-standard contract process to make certain the deal is completed promptly.

Key responsibilities

• Could be responsible to construct and maintain a master view of deal pipeline information.
• Collects, compiles and validates pipeline information received from internal stakeholders.
• Provides periodic updates to internal teams for visibility on upcoming service activation requests
• Analyzes pipeline information at regular intervals.
• Documents and provides analysis to relevant managers to derive resource planning for supported technology.
• Identifies demand of new technologies from analysis.
• Works with internal stakeholders to do a preliminary of resource sizing for new technologies.
• Reviews effort sizing with internal teams before submitting to internal Commercial team for further analysis of deal viability.
• Serves as an expert in Deal Desk activities, which impact quota setting, bookings attainment, and deal structuring.
• Serves as the trusted advisor to the Sales team on deal structure and quoting, advises the team on alternative contract options, and/or value propositioning to help drive deal closure.
• Provides general assistance and advice on common deal questions and Quote to Cash process questions.
• Collaborates with impacted parties to identify acceptable options to facilitate deal closure.
• Partners with Sales Operations and Sales Systems teams to facilitate process and system improvements.

To thrive in this role, you need to have

• Seasoned demonstrated ability to partner with Go-to-Market teams and other cross functional departments.
• Seasoned understanding of revenue recognition rules.
• Displays the ability to be organized and customer-focused, with strong attention to detail.
• Excellent communicator, self-aware, transparent, professional, and open to feedback.
• Excellent ability to multitask and prioritize at times of high volume.
• Seasoned quantitative skills and highly proficient in sales tools and software.

Academic qualifications and certifications

• Bachelor's degree or equivalent in business or a related field.

Required experience

• Seasoned Deal Desk, Order Management, Finance Operations, Sales Operations or Pricing experience preferred.
• Seasoned experience in Direct and Channel Sales model is highly desirable.