Day Shift Manager - Centurion

Introduction

We are seeking an experienced Day Shift Operations Manager responsible for managing branch operations and to ensure that day-to-day branch activities are functioning at optimal levels. Management of Operational staff. The Operations Manager will provide strong operational support to the Branch Manager. Duties & Responsibilities

• Ensure all loaded vehicles are utilized according to guidelines & all are dispatched on time for delivery as planned day before
• Follow up on allocated linehaul arrival times and report delays to Management and linehaul control
• Floor Reports to be pulled, analyzed & resolved daily
• Check Floor Reports for aging stock and ensure FIFO is applied
• Planning of daily headcounts for Ops requirements based on volumes
• Regular Floor Walk with Supervisors/Checkers to ensure optimum housekeeping
• Communicating with Clients on delivery queries & inquiries
• Monitor Booking dates of Supply Chain Clients/ Delivery Booking for Express.
• Complete loading plan and discuss with OPS team with clear communication to loading team for execution.
• Ensure smooth handover process between day- & nightshift teams
• Monitor delivery volumes / Collection & IBT ETA’s
• Communicating with Stores on delivery delays
• Report & investigate discrepancies such as shortages & damages on delivery & from linehaul vehicles
• Taking Staff statements of incidents
• Ensure Health and Safety are maintained & applied in your area of work
• Monitor compliance of supervisors to meet deadlines for deliveries/ collections
• Ensure & maintain a high standard of Service delivery (Undelivered Report)
• General Management of company assets – walls & wheels (In consult with Transport Manager)
• Investigate all branch claims
• Apply discipline in the branch & ensure that discipline is always maintained
• Maintain a high standard of housekeeping
• Inform & update staff on new clients & requirements
• Reporting of any issues to management Identify problems stores
• Ensure all stock takes are communicated & dates are adhered to.
• Ensure all debriefing issues & pods are resolved timeously
• Ensure all Targets are met.
• Continuous staff development & training
• Ensure that the Branch fleet is well maintained daily to satisfactory level and all vehicle problems to be reported immediately to the Transport Manager and Branch Manager.
• All reports to be submitted on time.

Desired Experience & Qualification

• Grade 12/Matric • Degree in logistics, supply chain management, or a related field preferred. • Minimum of 3-5 years of experience in operations management or similar role. • Valid Driver’s license • Own Transport is essential • Proven ability to manage and lead a team effectively. • Strong understanding of operational procedures. • Proficient in using warehouse management systems and Microsoft Office Suite. • Excellent organizational and problem-solving skills. • Ability to analyze data and generate reports. • Familiarity with company policies, safety protocols, and industry regulations. • Strong verbal and written communication skills. • Ability to coordinate with different departments and branches effectively. • Capability to conduct regular inspections and perform safety audits. • Experience in training and developing team members. • Skilled in streamlining processes to enhance efficiency and reduce costs. • Respect and Care: Always show respect, care for and treat everyone fairly, put people first • Integrity and Loyalty: Display loyalty, display integrity, do the right thing always! • Can Do: Must have a can-do attitude, believe in yourself, and live out our values always. • Continuous Improvement: Must be dedicated to continuous improvement, be innovative and constantly learning to keep ahead.