Customer Service/Warehouse Assistant

Introduction

Established Client is seeking a Healthy Individual in Cape Town

Customer‑care orientated and professional.

Accurate, detail‑focused and thorough.

Dependable, conscientious and able to work independently.

A collaborative team player.

Safety‑minded and compliant with OHASA.

Adaptable, resilient and calm under pressure.

Duties & Responsibilities

Welcome and contact new Clients; maintain feedback reports.

Verify Clients  information and update banking details.

Handle  Hub payments and liaise with Accounts.

Resolve  queries (orders, short deliveries, payments, etc.).

Provide product and service information professionally.

Maintain Call Logs, Query Logs and generate reports.

Process qualification orders, PV/BV transfers and commission calculations.

Assist with month‑end sorting, collating, packing and distribution.

Warehouse Operations

Receive, pick, pack, check and dispatch goods according to SOPs.

Ensure correct shipping to Africa and export shipments.

Load/off‑load trucks and containers.

Conduct daily/monthly stock counts and ensure FIFO stock rotation.

Maintain a clean, safe warehouse environment.

Comply with OHASA regulations, including working at heights up to 12 metres.

Assist with events.

Desired Experience & Qualification

Grade 12 (Matric).

2 years’ administrative and/or customer support experience.

Good English communication skills (written & verbal).

Strong interpersonal skills and telephone etiquette.

Computer literacy: Windows & MS Office.

Ability to work under pressure and manage multiple tasks.

Physically able to lift heavy boxes and work at heights (12m).

Reliable, punctual, and flexible for early mornings, late evenings or weekends when required

Package & Remuneration

9000 to 10500.00pm Dependant on experience