CUSTOMER SERVICES INTERN

Introduction

Corruseal Western Cape is currently seeking to appoint a Customer Services Intern. The position is a training position wherein the learners will participate in an internship programme focusing on the skills required to become customer services administrators within Corruseal. Interns will be trained on the job and also attend theoretical and practical training sessions. To ensure competence within the customer service function.

Please note that this position is based in Western Cape and must apply only if you are based in Cape Town or willing to relocate.

Duties & Responsibilities

• Interns will be required to participate in a training programme that will give the learner knowledge, skills and attributes required as Corruseal Customer Services Administrator.

• Interns are required to attend theory and practical training sessions and submit necessary assignments and /or Portfolio of Evidence (PoE) as part of the competence process.

• Interns will receive on-the-job, practical training aligned to the following key performance areas:

• Processing orders

• Monitoring levels of stock on the floor

• Assisting Sales Reps and assisting customers with sales queries

• Understanding and assisting with implementation of the Customer Services Strategy

• Understanding the manufacturing process at the site

• Administration of document flow and ensuring efficient tracking of all paperwork (hard and soft copies)

• Filing and archiving of documents

• Preparation of related weekly and monthly reports

Desired Experience & Qualification

Matric with Maths and English is essential.

A tertiary qualification in Marketing / Business Management / Ops Management / Supply Chain

Understanding manufacturing processes is an advantage.

Sales and Marketing experience is an added advantage

Package & Remuneration

The intern will receive a stipend.