Customer Service Advisor
Pepkor Lifestyle · Durban, KwaZulu-Natal
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- Introduction: We are looking for a hard-working and energetic Customer Service Advisors to join our fast-paced retail environment, where every day is unique and interesting. The ideal candidate must possess excellent customer service skills, a high level of accuracy and act with honesty and integrity.
- Description: The professional interaction of all customers to ensure the accurate processing of all transactions and administration to meet set targets in both segments of tech and furniture retail.
Job Specification
- Deal with customers in a customer centric manner
- Achieve individual targets
- Administration
- Processing transactions and cash ups
- Effective self-management and teamwork
- Security and safety
- Reception / Switchboard
- Ensure up to date product knowledge
- Receiving and dispatching of stock
- Merchandising, housekeeping and store presentation
Minimum requirements
- Matric
- Numeracy skills
- Ability to work with money
- Computer literacy
- Attention to detail
- Interpersonal skills
- Written and communication skills
- Team work
- Telephone etiquette
- Target driven
- Customer centricity
- Practical experience in a financial and administration role
- SAP experience advantageous
- MS Office Word, Excel
- Cellular and Retail experience
- Knowledge of relevant Company policies, practices, processes and systems
- Conscientious
- Integrity
- Customer centric
- Fraud detection
- Target driven
Closing Date 17 August 2026