Customer Relations Manager - National Call Centre
Treadzone · Somerset West, Western Cape
Stop applying one at a time.
JobAlertsZA auto-applies to South African jobs like this one for you, overnight. Upload your CV once — we do the applying.
Start free — we apply for you →Introduction
Do you have a passion for sales and a flair for customer service? Are you looking for a new and exciting
opportunity? A position within an established company in Somerset West has just become available.
Excellent growth potential exists for the successful candidate.
The Company offers a sales incentive over an above the basic salary if criteria are met. If you meet the requirements as set out below, then we look forward
to hearing from you.
Duties & Responsibilities
- Responsible for Direct Marketing to an existing customer base
- Capture of orders from customers & processing of invoices
- Maintain minimum required service levels to customers
- Grow & expand current customer base
- Keep customer database up to date.
- Follow up all queries with infield sales staff and customers on a day to day basis
- Liase with Transport service providers to ensure products are delivered within the prescribed
times lines.
- Process stock returns
- Processing of customer claims
- Assist with management of customers credit limits
Desired Experience & Qualification
- Minimum of Matric / Grade 12
- Previous Pastel / Evolution experience essential
- Minimum of 3 years sales experience in a call centre environment
- Be able to work unsupervised and still meet deadlines.
- Be able to communicate well with customers and other departments.
- Must be proficient in telephone sales techniques
- Office365 proficient.
Package & Remuneration
- Annual package negotiable dependent on level of qualification and experience
- Commission structure on offer based on sales targets
Interested?
Forward all CV’s to: finance@treadzone.co.za
Only candidates with suitable qualifications and complete CV’s will be contacted for interviews should they meet the minimum requirements.
Management will not enter into any correspondence with applicants other than to confirm a date and time for a face to face interview with candidates that have made the shortlist.
CV’s to reach us by no later than 30 October 2026