Customer Care Manager (Modderfontein)
MAN Automotive South Africa Pty Ltd · Gauteng
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- Set a clear mission and deploy strategies focused towards that mission.
- Develop service procedures, policies and standards.
- Mentor and develop customer service agents and nurture an environment where they can excel.
- Manage and adhere to the approved budget.
- Ensure that the department is aware of industry's developments & apply best practices to improve.
Requirements
Qualifications
- Grade: 12 Matric Certificate.
- Bachelor's Degree in Business Administration
Skills
- Customer focused Internal and External.
- Advanced troubleshooting and multi-tasking skills.
- High level communication, interpersonal relations and negotiation skills.
- Strong ability to engage at senior management level.
Experience
- Experience in the same/similar role- 5 Years.
Closing Date: 28.09.2026