CTS 19724 - Business Manager (FMCG/Retail) - Pretoria

Introduction

Ref: CTS 19724 - Business Manager (FMCG/Retail) – Pretoria

Employer Description

This is a company that manages fuel service stations retail stores

Duties & Responsibilities

Job Description

Your responsibilities will include the following

• Conduct comprehensive financial performance analyses (sales trends, expenses, and profit margins), manage budget allocations, and oversee reconciliation processes for sales, inventory, and expenses to ensure site-level profitability.

• Monitor and analyse forecourt performance data, implementing strategies to optimise fuel sales, drive operational efficiency, and maintain strict adherence to industry regulations and brand standards.

• Oversee convenience store and Quick Service Restaurant (QSR) operations, analysing sales data to optimise product selection, pricing, stock management, food performance, and health/safety regulatory compliance.

• Handle complex human resources issues, disciplinary investigations, dispute resolution, and workplace safety regulations while managing proactive relationships with trade unions and bargaining councils.

• Oversee comprehensive security and risk management plans—including cash handling and stock control—to protect against potential security threats like armed robberies and fraud attempts, while coordinating with local security providers and law enforcement.

• Ensure that site infrastructure (buildings, canopies, driveways, pumps, tanks, and refrigeration units) is fully maintained, compliant with environmental and safety standards, and supported by effective preventive maintenance schedules.

• Establish and manage senior-level partnerships with vendors, suppliers, and contractors to secure favourable terms, consistent supply, procurement efficiency, and cost control.

• Review and approve financial and workforce-related reports, ensuring seamless liaison with Head Office teams for financial audits, payroll processing, and site-level compliance reviews.

• Identify and implement revenue-driven initiatives, marketing campaigns, promotions, and store layout improvements to maintain a competitive edge and drive short- and medium-term growth.

• Optimise workforce planning, monitor performance metrics, control labour cost ratios against total revenue, and determine staffing needs to support business growth.

Desired Experience & Qualification

Qualifications

• Matric

Skills

• 3 to 5 years of senior operational management experience in a high-volume retail or fuel service station environment.

• Code 8 Drivers License and Own Vehicle and willing to travel

• Previous employment at Woolworths, Pick n Pay, Food Lovers Market, Shoprite, OK or Checkers essential

• Fuel service station experience will be advantageous

• Must be able to interpret and discuss financial statements and site figures

• Advanced labour relations knowledge and skills

• Willing to work extra hours to get the job done with no additional overtime remuneration

Package & Remuneration

Salary/Package

R 22 000 – R 28 000 CTC Per Month

Benefits

• Provident Fund

• Life insurance

• Disability insurance