CRM Developer (Zoho / Salesforce / Hubspot) - CPT

Datafin · Cape Town

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ENVIRONMENT

A leading South African investment company is looking for an experienced CRM Developer to join their team in Durbanville, Cape Town . This role will focus on the design, development, customization and optimisation of enterprise CRM solutions. While the organisation's primary platform is Zoho , they are open to candidates with strong development experience on Salesforce, HubSpot or other enterprise CRM platforms .

This is an excellent opportunity for a hands on CRM Developer with strong API integration, automation and JavaScript skills who enjoys building scalable CRM solutions, improving business processes and leading technical initiatives.

DUTIES

  • Design, develop and maintain CRM solutions and related business applications.
  • Configure and customise CRM modules, workflows, automation, custom objects and business processes.
  • Develop custom functions, scripts, integrations and APIs.
  • Build and maintain REST API, webhook and third party integrations.
  • Gather business requirements and translate them into scalable technical solutions.
  • Improve CRM processes across sales, marketing, operations and customer service.
  • Lead CRM implementation, data migration, cleansing and optimisation initiatives.
  • Develop dashboards, reports and analytics for business stakeholders.
  • Maintain security, user permissions and governance standards.
  • Troubleshoot complex CRM and integration issues.
  • Mentor junior developers and provide technical guidance.
  • Maintain development standards, testing and deployment processes.
  • Work closely with leadership on CRM strategy and future platform enhancements.

REQUIREMENTS

  • Bachelor's Degree in Computer Science, Information Systems, Software Development or a related field.
  • Equivalent practical experience will also be considered.
  • 5+ years of CRM experience.
  • 3+ years of hands on CRM development experience.
  • 2+ years leading CRM projects, technical teams or platform strategy.
  • Strong experience with one or more of:
  • Strong JavaScript development experience.
  • Experience with REST APIs, webhooks and third party integrations.
  • Experience with SQL, JSON and XML.
  • Strong understanding of CRM architecture, sales pipelines, customer lifecycle management and business automation.
  • Experience with database design, data mapping and system integrations.
  • Excellent problem solving, stakeholder engagement and communication skills.
  • Experience producing technical documentation and training end users.
  • Zoho CRM
  • Salesforce
  • HubSpot

Advantageous

  • Zoho CRM or Zoho Creator experience.
  • Deluge scripting.
  • CRM platform certifications.
  • Experience with CRM migrations and platform implementations.

Desired Skills

  • CRM
  • Developer
  • Zoho
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