Crew Controller

Description

• Oversee the daily allocation of crew resources in order to meet the requirements of the daily flight schedule;

• Responsible for the short-term maintenance of the published roster concerning crew resources, by always ensuring strict adherence to all crew scheduling rules and regulations;

• Daily oversight of the crew roster, encompassing the operations management system and any necessary reorganization due to schedule changes, including training responsibilities;

• Adjust accommodation and crew positioning, along with arranging car hire and hotel bookings as and when required;

• Support the OCC in the event of irregular operations, in accordance with the internal work instruction, CATS, CARS and Operations Manual;

• Ensure all daily checks as per the work instruction;

• Ensure that all crew duties are attended to before concluding work for the night;

• Monitor the crew sign on process for flight duties;

• Assist with ad hoc duties that may be required by the company from time to time;

• Any product support as and when required;

• Responsible for any tasks as set out in SFR338-Work Instruction Crew Control;

• Monitor crew sign-on times and communicate proactively with crew to ensure all flights operate with no or minimal delays related to duty sign-on;

• Maintain professional, courteous, and efficient communication with crew, regarding roster, when required;

• Liaise with Operations Control Centre, Crew Scheduling & Planning, Crew Management and Travel.

Requirements

• Grade 12 or Equivalent (Essential);

• Minimum of 3 years' aviation experience (Essential);

• Previous rostering or training planning experience (Essential);

• Experience working with AIMS or similar roster management systems (Advantageous);

• Willingness to work shifts, weekends and on public holidays. This includes early morning sign-on's or late evening sign-offs.

Personal Attributes

• Capable of functioning effectively in a high-pressure environment as an integral member of a team;

• Effective resource utilisation;

• Good planning and organising skills;

• Adaptable;

• Solutions driven;

• Honest and reliable;

• Immaculate time keeping.