Crew Controller

Oversee the daily allocation of crew resources in order to meet the requirements of the daily flight schedule; Responsible for the short-term maintenance of the published roster concerning crew resources, by always ensuring strict adherence to all crew scheduling rules and regulations; Daily oversight of the crew roster, encompassing the operations management system and any necessary reorganization due to schedule changes, including training responsibilities; Adjust accommodation and crew positioning, along with arranging car hire and hotel bookings as and when required; Support the OCC in the event of irregular operations, in accordance with the internal work instruction, CATS, CARS and Operations Manual; Ensure all daily checks as per the work instruction; Ensure that all crew duties are attended to before concluding work for the night; Monitor the crew sign on process for flight duties; Assist with ad hoc duties that may be required by the company from time to time; Any product support as and when required; Responsible for any tasks as set out in SFR338-Work Instruction Crew Control; Monitor crew sign-on times and communicate proactively with crew to ensure all flights operate with no or minimal delays related to duty sign-on; Maintain professional, courteous, and efficient communication with crew, regarding roster, when required; Liaise with Operations Control Centre, Crew Scheduling & Planning, Crew Management and Travel.