Credit Note Processor Admin

Duties & Responsibilities

Main Purpose of Job

•To accurately and efficiently process, validate and reconcile credit and debit notes, ensuring that supporting documentation, approvals and system records comply with company procedures and agreed turnaround times.

Key Responsibilities

•Receive, review and process approved credit and debit note requests accurately and within agreed turnaround times.

•Verify supporting documentation correct bin allocations, stock quantities on invoices, returns, proof of delivery, reason code before processing credit notes.

•Process credit notes on CCVS, including dirty POD invoices for Namibia and Botswana.

•Investigate discrepancies and follow up with relevant departments to obtain missing information.

•Maintain accurate handover sheets, processing logs and supporting records for audit and reporting purposes.

•Compile daily, weekly and monthly reports.

•Assist with processing credit note on CCVs overflow and other administrative duties.

•File and archive documentation

Desired Experience & Qualification

Education: Formal Qualifications

Level of Education

Matric (Grade 12). A certificate or diploma in Finance, Accounting, Business Administration or a related field will be advantageous.

Skills & Experience

•At least 2 years administration, experience in credit note processing and accounts receivable.

•Computer literacy in Microsoft Office, with proficiency in Excel and Outlook.

•Strong numerical ability, attention to detail and data capturing accuracy.

•Good written and verbal communication, planning, organisational and problem-solving skills.

Requirements

•Ability to work effectively in a team

•Willingness and availability to work shift schedules when operationally required.

•Quality focused, dependable and able to meet deadlines in a high volume environment.

•Able to identify discrepancies, escalate exceptions promptly and follow procedures consistently.

Package & Remuneration

R12 000