Credit Note & POD Administrator | Brackenfell | Cape Town

Managed People Solutions · Cape Town, Western Cape

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Job Description

Are you ready to join our team?

Meridian Services is looking for a Credit Note & POD Administrator to join our team in Cape Town. We are looking for a highly organised, detail-oriented and reliable individual with strong administrative and communication skills. If you are accurate, proactive and enjoy working in a fast-paced environment, we would love to hear from you!

Key responsibilities

Daily driver debriefing occurs through the FSC to ensure that all PODs, pre-approved sales return orders SROs, and Goods Received Note GRN slips are received and submittedto the Credit Note & POD Administrator.
Capture all Stock Return Orders SROs in the Enterprise Resource Planning ERPBusiness Central BC system on the same day the physical stock is returned and promptly forward the documentation to the Credit Note Supervisor for approval and processing.
Ensure all Proof of Deliveries PODs for invoices are obtained daily and verify the signature and/or stamp to confirm their validity.
Assist the CN & POD Supervisor with the completion of the weekly and monthly POD exceptions report.
Ensure accurateand complete reporting is done on outstanding PODs.
POD Exceptions is the investigationand resolving of outstanding PODs, which must be manually scanned to email, and uploaded to BC Business Central.
Effective use of the ticketing system to resolve all queries and requests.
Investigate and resolve all queries and requestsregarding credit notes and PODs from either internal or external sources.
Exceptions to be escalated to your CN & POD Superior,and the ticket placed on hold until resolved.
Assist the Credit Note and POD Supervisor whenrequired.
Ensure the month-end debrief includes POD validations, and that credits are captured. Complete these before the inventory period is closed off on the same day.