Credit Controller (Open to National Offices)

BDO South Africa

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Primary Purpose of the Job

  • To manage and maintain our client debtors ensuring timeous collection of fees billed.

Main Duties and Responsibilities

Standard Credit Controller Duties & Responsibilities

  • Monthly partner meetings
  • Scheduling of meetings with Partners on a monthly basis via Teams or in person to go through outstanding debtor balances
  • Client Accounts Maintenance
  • Maintain & identify client cards with missing information and update details pertaining to Vat Numbers, Company Registration/ID/Trust Numbers, address & contact details, account grouping etc. accordingly

Client / Invoice status updates

  • To be completed in Maconomy on all open items
  • To be kept up to date and reported on monthly or at an ad hoc basis as requested by the National Credit Control Manager
  • Collection of all debtor balances according to our standard payment terms of "payment upon presentation" via email, letter & telephone calls with the view to reach the target/s as set out in the Monthly Target report
  • Liaising with Engagement managers & Partners ensuring they are aware of any unpaid invoices & to obtain insight into possible reasons for delay in payment

Queries

  • To be followed up to point of resolve

Ageing reports

  • To be reported to partners weekly including listings of problematic accounts for their specific attention or as requested by the partner or management

Client History

  • Keep a detailed written record of all collection attempts, to be updated in Maconomy and ageing reports

Document saving to client cards & journals

  • To ensure all journal creations or updating of client card details are supported with the relevant instruction emails and or applicable documentation confirming the details

Issuing / completion of

  • Demand Notices & Hand Over Documents
  • Vendor form applications – for signature by relevant engagement partner/s
  • Business Rescue & Liquidation forms
  • Client refund requests
  • Various company documents as requested by the client

Provision of overdue debtor balances, monthly

  • To identify aged and or problematic debt and present to the partner for debtor provision
  • Where overprovisions exist to identify and instruct the admin team to reverse to R0.00 Net Balance
  • Where procedures, policies & processing changes or updates occur as instructed by the National Credit Control Manager, the Credit Controller will adapt accordingly

Requirements Qualifications/Recognition of Prior Learning equivalent

  • Matric with Maths and / or Accounting

Work Experience

  • Minimum 5 working experience
  • Working within a team

Knowledge

  • Working knowledge of credit control/collections practices/procedures
  • Good knowledge & understanding of Maconomy & our processes

Technical Competencies

  • Accurate and detail orientated
  • Microsoft Office Applications - All
  • Intermediate Excel Skills
  • Good problem solving & analytical skills

Behavioural Competencies

  • Ability to communicate with all levels of clients both internally and externally
  • Ability to work as a team member
  • Good command of the English language, both oral & written
  • Planning and organisational ability
  • Self-motivated & pro-active

BDO Core Competencies

  • Relationships and Collaboration
  • Exceptional Client Service
  • Business Growth
  • Engaging people
  • Leadership
  • Quality, Risk management and Operational performance
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