Credit Controller

The individual in this role is responsible for collecting all outstanding debt and minimizing debt exposure for the eMedia Investment Group. Month- End Non-Time Billing Generating and raising accurate invoices and creating pro-forma invoices for upfront clients. Submitting pro-forma invoices to Manager for review and approval. Distributing approved invoices to clients for payment. Following up with customers for outstanding payments via calls, emails, and written correspondence. Escalating non-payment issues and initiating legal proceedings if necessary. Maintaining detailed records of customer interactions and payment arrangements. Month- End Billing Ensuring timely clearance of outstanding payments. Reconciling banking records to captured payments and resolving discrepancies. Preparing and exporting an age analysis report, ensuring accuracy before submission for approval. Compiling and distributing client statements and invoices within required timeframes. Cash Flow Forecasting Preparing detailed cash flow forecasts, including accurate allocation of expected payments. Addressing and resolving client queries promptly and effectively. Reconciling and updating client account records to maintain accurate account balances. Credit Vetting Reviewing new client applications to ensure all required documentation is submitted. Conducting credit checks by generating and analysing Experian credit reports to assess client creditworthiness. Submitting vetted applications to the line manager for approval in accordance with the established process. Reporting and Analysis Preparing regular reports on accounts receivable status and overdue balances. Ensuring accurate and timely processing of invoices, credit notes, and statements. Reconciling customer accounts to resolve discrepancies. Investigating and resolving billing disputes in collaboration with the sales and finance teams. Analysing credit risk and providing recommendations for improving collection processes. Providing management with insights on debtor trends and financial risks. Customer and Stakeholder Relations Building and maintaining positive relationships with clients and/or relevant stakeholders to facilitate timely payments. Working closely with sales and finance teams to align credit control with business objectives. Advising clients/stakeholders on payment policies and financial best practices.