Credit Controller
Dixie Recruitment · Durban, KwaZulu-Natal
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Start free — we apply for you →- An established organisation is looking for an experienced Credit Controller to join their finance team.
- This is a full-time, office-based position suited to a confident and resilient credit professional who is comfortable working in a demanding debtors environment.
- The successful candidate will need to be professional and composed under pressure, with excellent interpersonal skills and a practical, solutions-driven approach to credit control.
KEY RESPONSIBILITIES
- Manage the full credit control and debtors function.
- Follow up on outstanding accounts and ensure payments are received within agreed terms.
- Engage with customers regarding outstanding balances and payment arrangements.
- Resolve account queries and follow up on discrepancies.
- Maintain accurate debtor records and account information.
- Monitor outstanding accounts and take appropriate action to minimise overdue debt.
- Communicate professionally with internal and external stakeholders.
- Handle challenging conversations confidently while maintaining positive relationships.
- Provide regular updates and reports on outstanding debtors.
- Work closely with the finance team to resolve queries and ensure effective debt collection.
- Maintain accurate records and ensure all credit control processes are followed.
REQUIREMENTS
- Minimum 3 years' experience as a Credit Controller.
- Matric + minimum NQF Level 4 Credit Control qualification.
- Strong computer literacy is essential.
- Advanced Excel skills are required.
- Excellent communication and interpersonal skills.
- Confident and resilient personality.
- Ability to deal constructively with strong personalities.
- Emotionally mature and able to remain professional under pressure.
- Strong attention to detail and organisational skills.
- Positive, approachable and solutions-driven attitude.
- Ability to work independently while also contributing effectively to a team.
PERSONAL ATTRIBUTES
- We are looking for someone who can hold their own in a busy debtors environment while remaining professional, approachable and solution-focused.