Credit Controller

QUALIFICATION AND EXPERIENCE

• Completed Grade 12

• A certificate in Credit Control / Management

• 5 years' Credit Control experience within the FMCG industry

• A basic understanding of the National Credit Act regulations

COMPUTER LITERACY USING THE FOLLOWING PACKAGES

• Microsoft Office Suite (MS Word, MS Excel, MS Outlook, MS PowerPoint) - MS Excel at an advanced level to include V-lookup and Pivots

• Experience using an ERP system, LN System experience is a great advantage

THE IDEAL CANDIDATE WILL BE RESPONSIBLE FOR

• Manage the relevant Age Analysis account;

• Requesting remittances and reconciliation of accounts;

• Initiate collection of payments as per trading terms;

• Correspondence with relevant customers with regards to invoices, statements, overdue and/or unpaid invoices and rejected claims;

• Investigation of claims deducted off customers payment;

• Contacting customers for payment when credit limit is reached;

• Collection of payment for all payment terms as per the credit policy;

• Opening of new accounts with all the requirements as per credit policy;

• Releasing blocked orders as per credit policy;

• Annual customer account review;

• Conduting weekly cash flow projection;

• Analyzing the bank statements and assigning the payments received to the customer's account;

• Investigating queries on the customer's account, obtaining all the necessary documentation for debit/credit notes;

• Preparing the credit/debit and following up for approvals for further processing;

• Recon and allocation of payments for weekly, mid-month and month end customers;

• Recon and invoices to be forwarded to customers as per customers' requirements;

• Check and sign relevant invoices for manual deliveries;

• Updating the cash flow for month end payments as remittances are received;

• Prepare, validate and submit rebate claims timeously for month end customers;

• Reporting over Overdue payments to Senior Credit Controller;

• Forward POD'S not paid (due to cut off or GIT'S) to ensure full payment is received;

• Action and investigate customer queries;

• Recording keeping.

SKILLS REQUIRED

• Excellent communication and interpersonal skills;

• Excellent administration and problem-solving skills;

• The ability to effectively reconcile debtors accounts is a key requirement;

• Able to work under pressure and the efficient resolution of customer queries;

• Basic understanding of the 20 Keys continuous workplace improvement programme;

• Must be able to work independently as well as in a team;

• The incumbent must be deadline driven with a high work ethic and attention to detail with the required accuracy.

Closing Date: 28 October 2026