Credit Assistant - VKB Financing, Newcastle

VKB Group · Newcastle, KwaZulu-Natal

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The role

Smart - Apply analytical thinking to assess creditworthiness, interpret financial data, and make sound recommendations. Being smart means not just knowing the numbers, but understanding the story behind them.
Bold - Confidently raise concerns or insights when reviewing applications, even if they challenge assumptions. Boldness ensures risks are flagged early and opportunities aren't overlooked.
Hungry Show eagerness to learn new credit policies, financial tools, and industry trends. A hungry assistant actively seeks growth and improvement, aiming to deliver better results each day.
Humble Recognize that credit decisions impact people's lives. Approach each case with empathy, respect, and a willingness to learn from colleagues and feedback.
Play as a team Collaborate with loan officers, analysts, and customer service teams to ensure smooth processes. Teamwork means sharing knowledge, supporting others, and celebrating collective success.

Job Description

Provide general support to credit manager regarding the management of the assigned debtors book.

Requirements

Grade 12 or NQF4
Experience within the banking and financial environment will serve as recommendation
Computer Literate, Excel and Word at intermediate level
Constantly adding value to the current functions of the job
Ability to function well in a high-pressure environment
Knowledge of the National Credit Act
Fluent in Afrikaans and English as this position is a client facing role

Duties

Recovery of ad hoc costs per transaction
Payment of expenses as required correct and timely
General administrative functions EFT's, journals, and receipts
Ensure EFT and journals meet all audit requirements on a daily basis as prescribed
Filing of all completed documentation scan and file in File Director
Timely completion and follow-up of administrative duties inquiries, auditors
Correct processing of direct bank payments, punctual allocation of funds, allocation of deposits, journals, and receipts on a daily basis
Resolving and coordinating client complaints, requests, and inquiries
Completion of tasks – urgency, professionalism, and contributing to improved outputs
Opening and input of new membership applications Members/Non-Members and Staff and cards
Opening of new Memberships and all related administration around Memberships
Collaboration with internal departments to address client needs
Application of the POPI Act in handling member inquiries

Skills

Closing Date 24 September 2026