Courtesy Officer (Queue Marshal)

Gauteng Department of Health · Gauteng

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Requirements

  • Grade 10/Abet level 4 or equivalent qualification and 1 year hospital experience. Good communication and interpersonal skills. Proficiency in various official languages.

Duties

  • Daily monitoring of patients waiting times. Ensure that patients are on the correct queues for relevant services. Be able to identify patients who need emergency care. Control and maintain order in the waiting areas.
  • Identify patients who have waited too long in the waiting areas. Provide assistance in terms of giving directions to both patients and visitors within the institution and give information about hospital services.

Closing Date : 11-08-2026

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