Counter Sales (Ballito)

Key Responsibilities: Greet customers warmly and assist them in selecting products based on their needs. Demonstrate excellent product knowledge to inform customers and enhance sales opportunities. Take customer orders accurately and efficiently. Follow up diligently on orders to prevent delays and ensure customer satisfaction. Maintain a clean, organized, and attractive counter area. Ensure all customers leave the store satisfied with their purchases and overall experience. Assist customers promptly with inquiries, providing quotations, and resolving any issues. Treat all customers with respect, courtesy, and professionalism. Keep specials and promotional brochures up to date on the trade counter. Perform additional responsibilities as assigned by management to support operational needs. Manage back orders effectively, keeping customers informed and ensuring timely fulfillment. Provide accurate updates on stock availability and product information to customers. Regularly monitor and follow up on quotations provided to customers.