Costing & Warranty Clerk

Description

• Process and accurately cost completed service and repair job cards. • Ensure all labour, parts, sublet and sundry costs are correctly captured. • Check job cards for completeness and accuracy before invoicing. • Process warranty and maintenance plan claims in accordance with manufacturer requirements. • Submit warranty claims timeously and follow up on outstanding claims. • Ensure all warranty documentation and supporting information is complete. • Liaise with technicians, service advisors, warranty administrators and management regarding costing queries. • Verify warranty parts, labour codes and claim information. • Process rejected or queried warranty claims and make necessary corrections. • Ensure manufacturer warranty procedures and policies are adhered to. • Invoice customer-pay, internal and warranty work accurately. • Reconcile job cards and invoices. • Monitor outstanding warranty claims and assist with resolving discrepancies. • Maintain accurate records and filing of warranty documentation. Requirements:

• Matric / Grade 12. • Previous experience as a Costing Clerk, Warranty Clerk, Warranty Administrator or Service Department Administrator within a motor dealership. • Automotive dealership experience is essential. • Strong understanding of job card costing and warranty processes. • Experience working with manufacturer warranty claims will be advantageous. • Good numerical and administrative ability. • Computer literate with good Microsoft Office skills. • Experience with a dealership management system such as Evolve, Automate, Autoline, Kerridge or similar will be advantageous. • Valid driver's licence will be advantageous. Please note only candidates that meet the minimum requirements will be considered.

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