Controller: Export

Oceana Group Limited · Cape Town, Western Cape

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Purpose of the Role

  • The purpose of this role is to liaise with nominated shipping lines and ensure the correct management of export documentation for all contracts.

Key Job Outputs

  • Liaise with nominated shipping lines, including booking cargo.
  • Execute planned loading of export contracts with service providers.
  • Execute instructions to the clearing agent.
  • Draft export documentation accurately, check documentation and forward export draft documents to customers for final approval.
  • Submit LC/CAD documents to the bank within required KPIs.
  • Maintain continuous professional communication with international clientele regarding contract status updates and shipment details.
  • Monitor the delivery and return status of containers.
  • Maintain continuous communication with service providers.
  • Manage export documentation for all contracts.
  • Live and breathe the company values.

Required Qualifications and Experience

  • Incoterms and LC knowledge are essential.
  • At least 5 years' experience in shipping and export control.
  • Export qualifications will be beneficial.
  • Knowledge of customs clearing and forwarding.
  • Experience in customer relations and customer interactions.
  • Computer literacy in MS Word, Excel, PowerPoint and Outlook at intermediate to advanced level.
  • ERP system experience will be beneficial.

Essential Behavioural Competencies

  • Good administrative skills and attention to detail.
  • Good written and verbal communication skills in English; additional languages will be beneficial.
  • Organised and professional working style.
  • Accountable and adaptable to change.
  • High values of integrity and confidentiality.
  • Team player.
  • Ability to work without supervision and use own initiative.
  • Ability to follow through on instructions and assist fellow team members.

Knowledge, Skills and Attributes

  • Strong administration and documentation management skills.
  • Excellent attention to detail and accuracy.
  • Strong communication and stakeholder engagement skills.
  • Customer-focused approach.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Professionalism, confidentiality and sound judgement.
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