Control Room Dispatcher
Melomed Private Hospitals · Western Cape
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- Answer telephone calls and attend to all emergency requests and queries
- Relay information via radio, phone or email to send crews, vehicles or other field units to appropriate locations
- Monitors and tracks the status of an ambulance on assignment
- Provide field units with information about orders, traffic, obstacles and requirements
- Notify hospitals of the crew's arrival
- Data capturing and maintaining logs and records of calls, activities and other information
- BAA Duties when required
Requirements
- Matric
- BAA Qualification
- At least 2 years' relevant experience
- In depth understanding of EMS
- Excellent judgment and the ability to priorities decisions and act quickly in the best interest of the patient
- Computer literacy is essential
- Excellent interpersonal and communication skills
- Remaining calm under pressure