Contributions Administrator

Description

NBC Holdings is a leading force in the South African employee benefits arena, providing a comprehensive range of employee benefits, products and services. We are seeking a Contributions Administrator to efficiently and effectively carry out all administrative duties related to specific funds to meet the NBC Client Service Provider Agreement (SPA) in accordance with NBC standards and procedure.

Maintain accurate and complete membership data

• Process monthly Contribution updates for specific funds • Section 13A – Identify all participating employers with outstanding payments and /or schedules liaise with Fund accounts and notify the Fund monitoring person • Prepare / Load Life Switches • Effect investment Switches • Maintain Filing up to date Prepare administration reports for Trustee, Regional and Administration meetings:

• Prepare administration reports Prepare and compile Fund Year end Checklist:

• Prepare Year end checklists Provide excellent customer service:

• Attend to client queries • Prepare and issue member benefits statements • Communicate effectively with all stakeholders and proactively identify new opportunities Adhere to NBC Processes and Procedures and standards:

• Process all claims and contribution updates as per NBC processes and procedures • Follow admin standards as per client SPA Prepare Annual benefit statements for various funds:

• Prepare Benefit Statements

Experience

• 3 years’ experience in similar or work-related position with good knowledge of Employee Benefits Computer literacy – Advanced Office • Good understanding of Administration systems (Everest will be advantage) • In-depth knowledge of funds: what they are, how they work, history of defined contributions, rules and procedures • Understanding of the documents and forms required to comply with the legislation and fund rules Industry understanding – clients and competitors • Legislation: all or relevant parts of Pensions Fund Act and regulations, Income Tax Act, Assurance Act, Trust Act, National Credit Act • Knowledge of processes for managing data and records Qualifications:

• Matric
• BCom in Finance or equivalent qualification
• Certificate of Proficiency in Retirement Funds (COP)

Skills and Behavioural Attribute

• Interpret and consolidate information • Plan, prioritise and organise all work in order to meet SPA’s • Think ahead and anticipate, be proactive • Solve day-to-day problems and assist other with problems • Work methodically and systematically, attend to detail • Be assertive • Communicate: facilitate, listen, be diplomatic • Be punctual and meet deadlines • Demonstrate a strong customer service orientation • Adhere to organisational procedures and business processes • Filing and archiving Package and Remuneration:

• Market Related
• Medical Aid
• Provident Fund
• Group Life

Package & Remuneration

Market Related About Us

NBC Holdings - Building Retirement Wealth, Empowering People

NBC Holdings (Pty) Ltd is a Proudly South African Provident Fund Administration Company within the Employee Benefits Industry. We have an African Footprint, rooted in a legacy of trust and transformation. With expertise in Provident Funds, Investment Consulting, Provident Fund-backed lending and member-focused solutions that are cost effective and administered with integrity. We exist to uplift communities and secure financial futures. From Johannesburg to the rest of Africa, we deliver independent advice and innovative benefit solutions that make a real difference. At NBC, we don’t just manage benefits — we create opportunities, drive inclusion, and build prosperity for generations.