Contact Centre Administrator
WeBuyCars · Gauteng
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- The primary purpose of the Contact Centre Administrator role is to play a central role in ensuring the smooth operation of the Contact Centre leadership team.
- The role is responsible for coordinating administrative activities, reporting, stakeholder communication, projects and events while maintaining high levels of accuracy, confidentiality and organizational efficiency.
- The role also supports continuous improvement by identifying opportunities to enhance processes and operational effectiveness.
Role Requirements
Qualification
- Matric or NQF 4 equivalent
- Diploma in Business Management / Administration advantageous
Work Experience
- 2- 3 years administrative experience
- Experience in supporting senior management
- Experience in compiling reports and presentations
- Experience with reporting and data analysis
Proficiency
- Microsoft Office
- CRM Systems
- Virtual collaboration tools
- Multilingual Afrikaans essential
Additional
- Valid motor vehicle license and reside in the are of the adverstise vacancy