Consumer Educator

Requirements

• GRADE 12. An NQF level 6/7 qualification in Public Administration/Public Management, Project Management/Public Relations/Communications/Education and Training as recognised by SAQA
• A minimum of three 3 years' experience in consumer education, communications, public awareness, stakeholder engagement, training environment. Code 8 driver's license is essential.

Duties

• Translate consumer legislation into easily understandable concepts for consumer education programmes Implement legislation and policies relating to consumer rights by conducting consumer education initiatives Develop and design consumer education material radio scripts, resource material files, training manuals, booklets and leaflets on consumer legislation.
• Plan and organize consumer awareness events focusing on commemorative months Develop content on awareness campaigns in terms of Road Shows, Media Talk Shows, social media and SMS campaigns on Consumer Rights Provide inputs into the development of consumer education materials for events Distribute education and awareness materials to consumers.
• Distribute service offerings posters to consumers, strategic sights, and other government departments Facilitate and conduct consumer education initiatives such as face-to-face workshops and webinars. Create awareness and educate around consumer rights through exhibitions, workshops, webinars, campaigns, and road shows Develop consumer alerts / messages for newsflash and input into media releases and radio scripts.
• Develop and implement business education SMMEs initiatives Coordinate and facilitate business seminars Develop business alerts / messages for newsflash and input into media releases and radio scripts Apply a project management approach in managing various consumer education activities and awareness campaigns. Gather information for special projects such as school/ community events around consumer issues Provide desktop research into consumer protection Conduct research on consumer trends Analyse the consumer protection landscape.
• Establish partnerships with various stakeholders to maximise the impact of consumer education programmes Implement consumer education and awareness programmes in partnership with the Department of Education for learners in schools, non-government organisations, universities on consumer education, focusing on curriculum alignment in Life Orientation and Management Sciences learners Develop education and awareness programmes for consumers and stakeholders Educate citizens and stakeholders in the aim to effect behavioural changes Coordinate and facilitate outreach and awareness activities with various stakeholders Coordinate consumer education with relevant stakeholders Update and maintain the stakeholder database.