Consultant: Functional Application Support

SITA SOC Ltd · All

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Purpose of the job

To provide Functional Application Support services related to specific clients and application systems according to service elements as specified in the applicable service level agreements.

Key Responsibility Areas

To ensure a Financially stable environment
Provide Business Advisory Services
Oversee and Provide Functional Application Support service
Implement functional system enhancements / changes in accordance with client request
Provide Integrated Management information support solutions to clients and management; and
Pro-actively manage risks that might affect SITA's performance and delivery to clients.

Qualifications and Experience

Minimum: 3-year National Diploma / Degree in an ICT related field or equivalent qualification - at least NQF level 6 or a verified / certified alternative equivalent @ NQF Level 6. Candidates with Grade 12 that have 7 – 8 years Functional Application Support experience on the specific DOD OSIS application may apply.
Experience: 7 - 8 years Functional Application Support experience on the specific OSIS application.

Technical Competencies Description

Has a thorough knowledge of business aspects of the applications and of technical aspects of the application systems as well as the hardware and software environment in which they run. Knowledge of the organisation's policy framework, management structures and reporting procedures for all aspects of the Functional Application Support environment. Thorough knowledge of product and solution development; systems integration; user and functional system testing; government strategies, intergovernmental relations and entity relationship diagrams will be required. Has experience of working on projects and of communicating with users on technical issues. Applicant should possess good problem-solving ability in order to resolve application problems quickly, costeffectively and to work under pressure. Understanding of the relationship between time, quality and cost of work produced and the ability to manage the time/quality/cost relationship. Ability to communicate the time/quality/cost relationship to clients, subordinates and the ability to estimate jobs. Understanding of software configuration management. Demonstrates good oral and written communication skills. successful candidate should also possess the following behavioural Competencies: Leadership ability, customer service orientated, innovative, team player, pro-active, diligent worker, process orientated and punctual.

Deadline:12th August,2026