Consultant: Change management - (AD-L5.14)

Role responsibilities

• Lead and deliver defined workstreams with full accountability for scope, quality, timelines, and client satisfaction

• Manage workstream planning and execution, including scope definition, scheduling, resource planning, and quality assurance

• Apply core methodologies effectively, including change management frameworks (e.g., ADKAR)

• Contribute to change management project planning activities by developing detailed project plans, schedules, resource allocations, risk registers, and communication plans

• Conduct stakeholder engagement activities, including interviews and workshops, to perform current state assessments, gap analysis, and solution development

• Develop and deliver change readiness assessments, diagnostics, and structured recommendations to support business improvement initiatives

• Manage workstream budgets at a basic level, tracking time and costs against estimates and highlighting variances

• Prepare and deliver high-quality project documentation, reports, and presentations

• Build and maintain professional relationships with internal clients

• Contribute to the development of an external network within the industry

• Mentor peers and junior team members, supporting their development through structured and on-the-job guidance

• Contribute to internal knowledge development, including methodology enhancement, template creation, and participation in internal thought leadership activities

• Consistently role-model organisational values and standards, ensuring professionalism and quality across all deliverables

Digital Application

• Demonstrate strong proficiency in Microsoft products. Experience in tools used for data analysis and visualisation will be benefitial.

• Conduct data analysis to support diagnostics, assessments, and business improvement initiatives

• Develop clear, structured, and visually compelling dashboards and reports to communicate insights and recommendations

• Extract and analyse data from ERP and business systems

• Apply AI tools and automation to improve personal productivity

• Support assessment data collection and analysis activities

Minimum requirements

• 2-4 year's change management and business transformation experience

• BSc Industrial Psychology / Relevant degree. Relevant post graduate degree preferred.

• Progress toward PROSCI certification