COMPLIANCE OPERATIONS OFFICER - KWAZULU NATAL

KEY PERFORMANCE AREAS Customer On Boarding To review and approve customer account opening documentation on the system. Ensure that all information captured on the system matches the source documents. Ensures that correct and clear documents are scanned prior to approval. Ensure that all information is captured accurately on the Bank’s Operating systems Ensures FICA policies and procedures are strictly enforced. Ensures Watchlist screening check is conducted and clear. Ensure that turnaround times are adhered to when approving Accounts. Digital onboarding To review and approve digital banking profiles when required. To review and approve linking of accounts. To review and approve change of password. To review and approve device linking. To review and approve customer linking. To contact customers to conduct verification checks. To review and approve new accounts. Administration Address/assist Branch FICA queries. Attends to ad hoc administration requirements as and when required.