Compliance Manager

SUMMARY OF KEY RESPONSIBILITIES INCLUDED BUT NOT LIMITED TO

• Lead and strengthen the compliance governance framework, ensuring adherence to regulatory requirements, responsible sourcing standards, and compliance controls.
• Oversee customer due diligence, onboarding, risk assessments, continuous monitoring, and the management of high-risk compliance matters.
• Ensure high-risk matters, sanctions hits, adverse media findings, PEP risks, and unusual transactions are appropriately investigated, escalated, and managed.
• Manage compliance reporting, committee submissions, risk registers, and stakeholder engagement with customers, auditors, regulators, and internal business unit.
• Provide oversight of customer master data, contract administration, pricing controls, and customer account governance to ensure compliance with approved policies and procedures.
• Maintain effective risk management processes, compliance registers, monitoring activities, and escalation mechanisms.
• Lead audit readiness activities, coordinate internal and external audits, implement corrective actions, and drive continuous improvement initiatives across the compliance function.
• Lead, coach, and develop the Compliance Team while fostering a culture of integrity, accountability, confidentiality, and continuous improvement.

Requirements

MINIMUM REQUIREMENTS

• A relevant Degree in Compliance, Legal Studies, Risk Management, Finance, Business, Internal Audit or a related field.
• Postgraduate qualification or professional compliance/risk certification will be advantageous.
• At least 7 to 10 years' relevant experience in compliance, KYC/AML, responsible sourcing, customer due diligence.
• Experience in metals, mining, refining, responsible sourcing, SAP customer master data, or LBMA-related assurance environments will be advantageous.

SKILLS/ COMPETENCIES

• Intermediate proficiency—Microsoft suite Excel, Email, Word and SAP.
• Excellent analytical and risk assessment abilities.
• Sound judgement and decision-making capability.
• Strong leadership and people management skills
• Audit and compliance management expertise.
• Policy development and governance oversight.
• High levels of integrity, confidentiality, and accountability.
• Ability to interpret regulatory requirements and translate them into effective business processes.

KNOWLEDGE

• LBMA Responsible Gold and Silver Guidance, RMI and UAEGD requirements.
• FICA, POCA, POPIA, Precious Metals Act, and applicable KYC/AML regulations.