Communications (Telco) Industry Senior Manager

• As a Senior Manager in Communications, Media & Technology CMT within the Industry & Experience I&E practice, you will operate as a Reinvention Partner — a trusted, senior advisor to CMT clients who is personally accountable for helping them reinvent boldly, continuously and at speed.
• This is a role with genuine breadth and weight, demanding excellence across three equally important dimensions: originating and shaping client opportunity, leading complex transformation delivery, and building and developing high-performing teams.
• You will bring deep CMT industry expertise together with a command of the reinvention agenda — including AI-led transformation, digital operating model redesign, and enterprise-wide change — to drive outcomes that are measurable, sustained and meaningful.

Client Engagement & Origination

• Serve as a Reinvention Partner to senior CMT client stakeholders — building relationships that go beyond the engagement to become a trusted advisor on their reinvention agenda.
• Identify, shape and convert opportunities that address clients' most pressing transformation priorities: from AI and data strategy to digital core modernisation, customer experience reinvention and operating model redesign.
• Contribute meaningfully to account strategy and commercial growth, leading or supporting proposal development with a clear, differentiated CMT point of view.
• Represent Accenture's I&E CMT capability in the market — at client forums, industry events, and through thought leadership.

Transformation Delivery

• Lead end-to-end delivery of large, complex transformation programmes across CMT clients, maintaining full accountability for pace, quality, client satisfaction, and commercial performance.
• Apply structured problem-solving and a genuine reinvention mindset to challenges spanning AI adoption, core technology modernisation, workforce transformation, and cross-functional operational change.
• Work seamlessly across Accenture's Reinvention Engines — including AI & Data, Technology, and Industry & Process — to bring the best of the firm to every engagement.
• Maintain rigorous delivery governance and risk management, ensuring engagements stay on track and deliver the outcomes clients signed up for.

People & Talent Leadership

• Lead, coach and actively develop the talent within your teams — creating conditions where people are stretched, supported and set up to grow.
• Act as a people sponsor and mentor within the CMT and I&E community, contributing to performance management, talent reviews, and career development conversations.
• Foster an inclusive, high-performance culture that reflects Accenture's values and its commitment to growing the next generation of Reinvention Partners.
• Be visible and present as a leader — not just on your engagements, but in the broader practice community.

What Makes This Role Distinct

• The CMT Senior Manager role in I&E sits at a genuinely exciting intersection. You will be working with companies at the centre of the world's most transformative industry shifts — helping them reinvent not just their technology or operations, but their entire position in the market.
• You will have access to the full power of Accenture's Reinvention Services model — including its AI & Data capabilities, Technology Reinvention Engine, ecosystem partnerships, and sector-leading research — and the mandate to bring all of it to bear for your clients.
• Equally, this is a role where your ability to build and lead people matters as much as your ability to win and deliver work. The three dimensions — client, delivery, and talent — are genuinely in balance here, and that balance is what makes it a career-defining opportunity for the right person.

Qualification

What You'll Bring

• Substantial consulting or senior industry experience in the Communications, Media and/or Technology sectors, with a clear track record of leading large-scale transformation programmes from strategy through to delivery.
• A genuine command of the reinvention agenda facing CMT companies — including generative AI, cloud and infrastructure modernisation, digital business model evolution, and talent and workforce transformation.
• Demonstrated ability to build trusted senior client relationships and originate meaningful, impact-led work.
• Strong delivery leadership — the credibility and capability to mobilise and lead complex, multidisciplinary teams through ambiguity and at pace.
• A natural people leader who invests in the growth of others and builds teams that perform with both excellence and humanity.
• Outstanding communication and executive presence — able to influence at the C-suite level, translate complexity into clarity, and inspire confidence in clients and colleagues alike.
• Cross-functional breadth: comfort working across strategy, technology, operations, and organisational change in service of integrated, client-centric reinvention.