Communications Manager, Technology Services and Channels

Job Description Key Responsibilities May Include:

• Lead the planning, writing, editing, and execution of internal communications to ensure consistent messaging and alignment with organizational goals.
• Audit and review communications for key strategic projects or regions, identifying opportunities to improve engagement and reach across all employee groups, including remote and field-based staff.
• Provide strategic communications counsel to leadership teams and project owners, ensuring effective support for their internal communication needs.
• Research and implement communication best practices from other industries, enhancing internal communication strategies and execution.
• Balance strategic-level planning with tactical-level execution, ensuring that communications are both well-planned and efficiently delivered.
• Share communication best practices and facilitate knowledge sharing across regions, promoting collaboration and consistency in internal messaging.
• Support the wider internal communications team in driving awareness and understanding of effective communication practices throughout the organization.
• Partner with key stakeholders to ensure that communications are aligned with business objectives, supporting both functional and organizational goals.
• Working closely with senior business stakeholders, develop and implement engaging, relevant and timely communications for Brambles' global TS function
• Develop and implement internal communication plans, leading the planning, executing, monitoring, budgeting and approvals processes
• Create relevant, audience-appropriate content including announcements, articles, videos, posters, presentations and other business communications
• Ownership of Brambles' email management system currently Poppulo and advisor on use of other channels where budgeted
• Build a strong network within and outside the function to support understanding of opportunities and challenges and help identify communications opportunities. Work closely with regional communications teams to appropriately tailor global communications
• Influence key stakeholders to drive business excellence, transformation and positive change across the organisation
• Identify and address opportunities to improve communication and employee engagement within allocated functions, as well as from the function to the broader organisation
• Implement best practice and innovative ideas to continuously improve the approach to communications across the wider business
• Identify and share key metrics to measure communication program effectiveness
• Provide subject matter expertise for external or crisis communications issues