Communications and Administrations Community Coordinator
Dixie Recruitment · Durban, KwaZulu-Natal
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- Join a dynamic community-focused organization committed to enhancing local engagement and fostering vibrant neighborhood relations. We are seeking a dedicated Communications and Administrations Community Coordinator to support community cohesion through effective communication, administrative excellence, and relationship building in KwaZulu-Natal.
Duties
- Conceptualise, write, and design all in-house information group posts, resident notices, updates, and the monthly newsletter.
- Produce graphic report-backs using Canva and similar tools.
- Take photographs of projects, faults, activities, and community events.
- Manage WhatsApp groups, online forms, polls, and surveys.
- Support UIP marketing initiatives using AI tools.
- Process and respond to all enquiries, complaints, and notifications from members and residents.
- Investigate and establish contact details for new property owners.
- Organise community events, clean-ups, and consultations.
- Arrange signage where needed.
- Log, track, and escalate faults on the municipal fault management system.
- Maintain accurate records of faults and follow up on resolutions.
- Liaise with Ward Councillor and build relationships with municipal officials.
- Receive and track UIP Rates Collections Schedule.
- Check and process invoices on the Municipal Supplier Portal, maintain filing systems, track payment status, and assist in budget monitoring.
- Maintain digital files, databases, contacts, and project records.
- Prepare monthly statistics on faults and resolutions.
- Manage online and municipal systems, leveraging technology and AI to streamline admin.
- Provide comprehensive administrative support.
Requirements
- Proven communication experience, including newsletters, social media, and resident communication.
- Excellent written and spoken English.
- Comfortable using AI tools such as ChatGPT, Claude, or Gemini.
- Skills in content creation, design, and photography.
- Experience in financial administration and digital record keeping.
- Report writing and data analysis skills.
- Strong teamwork and organisational abilities.
Nice to Have
- Experience with municipal systems and community event organisation.