COMMUNICATION OFFICER

The incumbent will be expected to perform the following functions; Functional Create engaging and informative content for various communication channels, including press releases, articles, blog posts, social media posts, newsletters, and internal communications. Ensure consistency in messaging, tone, and branding across all communication materials. Cultivate and maintain relationships with media outlets, journalists, and influencers. Respond to media inquiries promptly and professionally. Manage the organization's digital communication channels, such as the website, social media platforms, email newsletters, and online communities. Develop and implement social media strategies to increase engagement, reach, and brand visibility. Support internal communication initiatives to foster employee engagement, alignment, and awareness. Develop and distribute internal newsletters, memos, and announcements. Assist in organizing town halls, employee events, and other internal communication activities. Assist in developing crisis communication plans and protocols. Act as a spokesperson during crisis situations, providing timely and accurate information to the media, employees, and other stakeholders. Stakeholder Relations & Engagement Build and maintain relationships with all BMA business units for the purposes of expectations management and knowledge sharing. Provide advocacy on matters related to Communication and stakeholder management to empower the BMA stakeholders to make informed decisions. Represent and participate in the organisation’s committees and tasks teams when required. Convene and attend meetings and present findings and business cases to relevant stakeholders when required. Implement timeous communication on progress and challenges in achieving the tactical work plans to impacted stakeholders. Attend industry related forums, conferences and workshops to gain industry insight for the purpose of business improvement. Governance, Risk and Compliance Assist in identifying and adhering to fraud controls, risk prevention principles, sound governance and compliance processes, and tools to identify and manage risks. Support and provide evidence to all internal and external audit requirements. Maintain and enforce all related Service Level Agreements to minimise business risk and ensure business continuity. Review related Standard Operating Procedures in consultation with the Manager: Communications and Stakeholder Management to ensure business optimisation. Adhere to all relevant laws, policies and Standard Operating Procedures throughout the organisation